The Portland Housing Authority maintains all of its developments to very high standards and provides maintenance services 24 hours a day, seven days a week.

Emergencies

Emergencies calls are handled within one hour.  Regular maintenance work orders are usually handled within a day or two of call placement. 

Cost Responsibilities & Charges

• If the maintenance need is due to normal wear and tear or is not your fault, you will not be charged for the work.
• If you, a family member, or guest are responsible for the problem, payment plans can be arranged with the Property Manager assigned to your development.
• If the problem is not an emergency and does not pose a threat to health and safety, you should wait until normal business to report it in order to avoid additional charges.